End-to-end autonomous
Places outbound calls or answers inbound. Handles the full conversation without any human on standby.
AI voice agents · Delhi, Delhi
Autonomous AI voice agents for Delhi teams.
AI voice agents that place or answer calls end-to-end — no human agent required for the routine 80%. Speaks Hindi, English, and regional Indian languages. Warm-transfers to a human when the conversation needs one.
Why Delhi teams pick dialque
Built for Delhi, not adapted to it.
Consumer-facing operations at scale — retail, edtech admissions, and government-linked service calls all run on Delhi's contact-centre corridors, mixing English + Hindi + Punjabi audiences.
Business districts we serve
- Connaught Place
- Nehru Place
- Saket
- Aerocity
- Karol Bagh
- Okhla
Industries in Delhi
- Government-adjacent
- Retail
- Consumer
- Media
- Edtech
What Delhi teams use dialque for
Edtech application-status inquiries, retail order-status FAQs, service appointment reminders — Delhi's consumer volume makes AI voice agents pay back in weeks, not quarters.
What you get
Everything a Delhi contact centre needs, in one platform.
Hindi + regional languages
Auto-detects the language from the caller's first utterance. Handles Hinglish + code-mixing natively.
Warm handoff to humans
When the caller frustrates or asks something out-of-scope, transfers with a real-time conversation summary.
Same TRAI compliance
DLT + NDNC + 9-21 window enforced at the dialer, just like your human-agent campaigns.
Compliant with TRAI, DPDP Act, and every Indian carrier requirement.
DLT template enforcement, NDNC scrub at queue import, 9 AM – 9 PM calling-window guard, TRAI 3% abandon-rate pacing, DPDP-compliant recording storage. Everything a Delhi government-adjacent operator would flag in an audit is handled at the platform level, not documented as an add-on.
Languages in Delhi calls
dialque handles code-mixed conversations natively. For Delhi calls this typically means English, Hindi and Punjabi— English-only IVRs fail Tier-2 and Tier-3 callers, and AI call summaries are produced in the language the call actually happened in.
Support for Delhi teams
dialque is a remote-first team serving Delhi contact centres India-wide. Video demos same day; async support over email + WhatsApp; the product runs the same way whether your team is in Connaught Place or anywhere else in Delhi.
FAQ
Delhi-specific questions we get asked.
- Do we need to port our existing 011 numbers, or can the AI voice agent use them as-is?
- You keep your existing DIDs — dialque doesn't force you to port them. The AI voice agent registers on whichever Indian SIP trunk your Delhi office already uses (Tata, Airtel, Knowlarity, Plivo, or a direct DoT-licensed trunk), so if your Nehru Place team's 011 range terminates through an Airtel or Tata trunk today, the AI agent uses the same trunk to place its outbound calls. Recipients see the same familiar Delhi number they'd recognise from your human-agent floor.
- Can the AI voice agent handle a caller who switches between Hindi, English and Punjabi mid-call?
- Yes. The LLM-driven agent is built for the code-switching that is normal on Delhi calls — a lead starting in English, dropping into Hindi for pricing questions, then ending with a Punjabi phrase. It recognises the switch and replies in the same language the caller last used, so a Karol Bagh retail buyer or a Saket parent enquiring about admissions does not get pushed back into English mid-conversation.
- How does the AI voice agent handle high-volume edtech admissions calling out of Delhi?
- Edtech teams in Saket and Karol Bagh use it for first-touch admissions calls — the agent qualifies the programme, batch and city preference in Hindi or English, checks basic eligibility, and books a counsellor slot. When the parent asks about fees, EMI or scholarships, the agent does a warm handoff to a human counsellor with the transcript already attached, so the counsellor picks up where the AI left off instead of restarting the pitch.
- Is the AI voice agent compliant with TRAI rules when calling Delhi consumers?
- The AI voice agent uses the same TRAI-compliant pacing, DND scrubbing and consent logging as our human-agent dialer. Calls to Delhi mobile ranges are checked against the current DND registry, calling windows respect TRAI's permitted hours, and every conversation is recorded and stored with a full transcript — which matters when a Connaught Place BFSI or insurance operator is asked to produce evidence during an audit.
- Our Nehru Place ops lead wants to cut over during a weekend — is a compressed timeline realistic?
- Standard AI voice agent go-live is under two weeks — porting or pointing your existing DIDs, loading the call script, training the agent on your product FAQs, and running a shadow pilot before switching live traffic. Weekend cut-overs are feasible for Delhi teams that have already validated the AI agent against a shadow campaign the week before — the actual traffic switch is a config change. Onboarding calls happen over video during IST hours, and pilot-week debugging runs over Slack/WhatsApp so an ops lead isn't chasing us over email between shifts.
- We currently run outbound on Exotel — can we migrate to the AI voice agent without changing our CRM setup?
- Yes. Teams moving off Exotel, Ozonetel or MyOperator keep their existing CRM — LeadSquared, Salesforce or HubSpot — and we plug the AI voice agent into the same lead-push and disposition webhooks you already use. Numbers can be ported or forwarded, so a Delhi retail or consumer brand does not have to reprint collateral. Historical call recordings from your old provider can be exported separately; we do not lock you into re-uploading them.
Try it free
Make your reps faster.
Spin up a free workspace, import a list, and place 50 calls today. No credit card, no sales call required.