Coach & whisper
Listen in. Whisper. Save the snippet.
Build a coaching library that doubles as a hiring asset.
Live Calls
1 active call
In ProgressManualOutbound
Admin ×××××03560 0:19 TeamNaveen
Self-hosted · Cloud · Hybrid — same product, three shapes
The dialer that closes more conversations.
Six dial modes, visual IVR, AI call summaries, and India-ready WhatsApp/SMS — built on Asterisk. Deploy self-hosted, cloud-managed, or hybrid. Ship more pipeline this week.
Voice AI
WhatsApp
CRM Sync
SMS · DLT
Analytics
NDNC / DLT
Hindi AI
Predictive
dialque · Dashboard
Sun, 04:25 IST Online
Welcome, Super Admin
Admin Panel — 3 agents across active campaigns
Total Calls
847
- Inbound312
- Outbound535
Abandoned
14
- System4
- Customer8
- Agent2
Answered
329
- Inbound298
- Callback12
- Outbound19
Live Calls
12
- Active12
- Available7
Realtime
Monitoring
Monitoring
3
Ringing
12
Active
329
Answered
3:11
AHT
38%
Connect
Recent activity
live- Aanya Reddy·Q2 SDR · Mumbai4:12Booked
- Vikram Joshi·Renewals · Pune2:48Voicemail
- Ravi Krishnan·New leads · Delhi6:01Booked
Softphone
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Agent Status Overview
7
Available
12
On Call
2
Wrap-Up
1
On Break
0
Offline
Admin · Super Admin
OnlineSun · 04:25 ISTv 4.2.1 · stable
- 3.2×
- Higher connect rate
- < 60ms
- Carrier latency, p50
- 22 LSAs
- Pan-India · Tier 1-3
- 99.99%
- Uptime SLA
Trusted by 1,400+ revenue teams worldwide
Acme
Northwind
Lumen
HELIOS
co/balt
▲ Vertex
Atlas&Co
POLARIS
Acme
Northwind
Lumen
HELIOS
co/balt
▲ Vertex
Atlas&Co
POLARIS
Inside the platform
Every surface, built right.
Three of the screens your team will live in. All on one stack, all included in every plan — no add-ons, no upsells.
Agent Management
2 agents in organization
1
Admins
0
Senior Managers
0
Managers
0
Team Leaders
1
Agents
Search agents…
MonitorHierarchyTable
| Name | Agent ID | Role | Reports To | Status | |
|---|---|---|---|---|---|
| Admin | cmooim2up0005… | ad×××@dialque.com | ADMIN | — | Online |
| Sanjay | cmou3f1ql0002… | sa××××@dialque.com | AGENT | Admin | Logged Out |
Workforce
5-level hierarchy, role-based access.
Admin · Senior Manager · Manager · Team Leader · Agent. Each rank unlocks only the menus they need; plain agents only see their dialer. Live online status, one-click Monitor / Listen / Barge from the same table.
- Per-group permission toggles for Analytics, Recordings, Lists
- Listen-in / whisper / barge over ConfBridge
- Hot-swap reporting chains without re-issuing creds
- Audit log every privileged change
TodayYesterdayLast 7 DaysLast 30 DaysThis MonthLast Month
From04/05/2026
To11/05/2026
StatusAll
Apply CSV
Search by Call ID or phone number…
74 calls found·2026-05-04 to 2026-05-11
| Call ID | Status | Number | Start | Direction | Campaign | Talk | Dur |
|---|---|---|---|---|---|---|---|
| #813 | Failed | ×××××22530 | 18:37:10 | Outbound | IVR_1_Sales | — | 0:30 |
| #812 | Failed | ×××××29833 | 18:36:30 | Outbound | IVR_1_Sales | — | 0:30 |
| #811 | No Answer | ×××××22530 | 18:36:10 | Outbound | IVR_1_Sales | — | 0:17 |
| #810 | Failed | ×××××29833 | 18:35:30 | Outbound | IVR_1_Sales | — | 0:30 |
| #809 | Answered | ×××××22530 | 18:31:30 | Outbound | IVR_1_Sales | 0:10 | 0:17 |
| #808 | No Answer | ×××××22530 | 18:31:00 | Outbound | IVR_1_Sales | — | 0:20 |
Every call accounted for
Search any call in seconds.
Every inbound and outbound call is logged with start / end times, ring times, agent, direction, disposition, recording and AI summary. Filter by campaign, status, agent, or date range, then export to CSV.
- Filter by campaign · agent · status · date
- 16-column report with seconds-precision timestamps
- CSV export, streamed — no row limits
- Recording playback + transcript modal in one click
Analytics
Last 30 Days · daily breakdownTodayYesterdayLast 7 DaysLast 30 DaysThis MonthLast Month
Total Calls
860
Active Calls
0
Connect Rate
23.8%
Avg Duration
0:24
Call Volume
Total CallsAnswered
Call Outcomes
Answered 77%Other 23%
Floor-manager analytics
Live KPIs, no spreadsheets.
The same numbers your floor lead checks every five minutes — connect rate, average handle time, call-volume trends across the day, and an outcome pie that updates in real time as calls land.
- Live KPIs · Total · Active · Connect rate · AHT
- Hour-by-hour volume timeline with weekday compare
- Outcome split (Answered · No-answer · Failed) at a glance
- CSV export of every chart
The platform
One stack for every dialing mode.
The capabilities that usually take five vendors to assemble — built together, so they actually work together.
Built on Postgres
Boring infrastructure, on purpose.
A durable Postgres core powers the queue and analytics. Easy to back up, easy to audit, easy to trust.
-- pull next batch of dial jobs
SELECT id, lead_id, attempt
FROM dial_queue
WHERE status = 'queued'
AND next_attempt_at <= now()
ORDER BY next_attempt_at
LIMIT 256
FOR UPDATE SKIP LOCKED;# 256 rows · 1.4 ms · idx_dial_queue_pendingFrom signup to first call in 10 minutes
A genuinely fast setup.
No SIP trunk wrangling, no Zapier glue, no eight-week IT project. Most teams place a real call before lunch.
- step 011
Connect your CRM
OAuth with Salesforce, HubSpot or Pipedrive. We map your objects and create the right field bindings automatically.
- step 022
Pick your dialing mode
Power dial for warm prospecting, predictive dial for high-volume outbound. Set pacing, abandon thresholds, and timezones.
- step 033
Launch a campaign
Reps click Start. dialque routes calls, signs them with STIR/SHAKEN, transcribes and summarises — and pushes everything back to your CRM.
Integrations
Plays nicely with your stack.
Native two-way sync with the tools your reps live in, plus webhooks and a typed REST API for everything else.
SF
Salesforce
CRM
HS
HubSpot
CRM
PD
Pipedrive
CRM
OR
Outreach
Sales engagement
SL
Salesloft
Sales engagement
ZD
Zendesk
Support
IC
Intercom
Support
SK
Slack
Productivity
GG
Gong
Conversation intel
SG
Segment
Data
SN
Snowflake
Data
{}
Webhooks
Custom
What customers say
Loved by sales floors and IT alike.
A few words from teams who run hundreds of thousands of calls a month on dialque.
We replaced two vendors with dialque and our connect rate jumped 38% in the first month. NDNC + DLT compliance came out of the box — saved a six-week IT project.
PM
Priya Mehta
VP RevOps · Northwind India
The Hindi AI summary lands in LeadSquared 10 seconds after hangup. My reps stopped logging notes — and our CRM data finally got accurate.
KI
Karthik Iyer
Director of Sales · Helios Capital
It is fast. The interface is fast, the calls connect fast, the team learned it fast. That sounds boring. From a Mumbai contact-centre, it is the highest praise I can give.
AR
Anjali Rao
Head of Inside Sales · Cobalt Pharma
Pricing · all prices in INR
Pay per agent. That's it.
No per-minute markup, no setup fees, no surprise charges. Every plan includes unlimited India calling — mobile, landline, and DLT-compliant outbound.
Prices below cover the cloud-managed deployment. Self-hosted and hybrid are licensed annually — talk to sales for a quote.
Starter
For small teams getting their first cloud dialer up and running.
₹1,200/agent / month
Start free trial- Manual Dial + click-to-call + Inbound calls
- Pan-India SIP carriers (Tier-1 routing)
- Native CRM Integration + Reporting
- Real-time call dashboards
- 6 Months call recording retention
- NDNC + global DNC enforcement
Most popular
Growth
Built for outbound sales teams ready to scale connect rate.
₹1,500/agent / month
Start free trial- Everything in Starter
- Progressive dialer with Calling Ratio 1:1
- AI call summaries · sentiment · disposition suggest
- BYOC supported (Tata · Airtel · Reliance · BSNL)
- DLT-compliant SMS via MSG91 / Gupshup
- Daily Calls Email Alert + Advance Reporting
- 9 Months recording retention
- Number Masking + TTL Based Rec. URLs
Enterprise
Scaled compliance, single sign-on, and a dedicated success engineer.
₹2,500/agent / month
Talk to sales- Everything in Growth
- Predictive Dialer with Calling Ratio 1:2
- Visual IVR builder + skill-based routing
- IVR calling + Multi-Level IVR
- Survey Press-1 Calling + Voice Broadcast
- AI Calling + Recording
- SSO Login Integration + Audit Logs
- Audit Logs Syslog Setup
- Private SIP peering · dedicated trunks
- India data residency (Mumbai / Bengaluru)
- Unlimited recording retention + Daily S3 Sync
All prices exclusive of GST. Annual billing available — pay 10 months, get 12.
Frequently asked
Questions, answered.
Still curious? Email us — a real engineer will get back to you within a business day.
dialque is built for revenue teams, not BPOs. Setup takes minutes, the UI focuses on the rep, and the AI features (summaries, talk-ratio, sentiment) are first-class — not bolted on. We carry the SLA, the carriers, and the compliance work so you do not have to.
No. dialque ships with redundant Tier-1 Indian carriers covering all 22 LSAs. If you have existing SIP trunks (Tata, Airtel, Reliance, BSNL, or another DOT-licensed carrier), BYOC is supported on the Growth and Enterprise plans.
Our sync runs out-of-band and writes idempotently. Most customers see no measurable impact on their CRM. We rate-limit ourselves below your org limits by default, and you can throttle further per object. LeadSquared, Zoho CRM, and Kylas are supported via the same connector framework.
Built-in. dialque enforces NDNC + global DNC checks before every outbound dial, supports per-campaign recording-consent prompts, registers DLT templates (Header + Content) for SMS via MSG91 / Gupshup / Karix, and ships with an immutable audit log. India data residency available in Mumbai or Bengaluru regions. SOC 2 and ISO 27001 are on our compliance roadmap.
Yes. Reps stay inside your CRM (a Chrome extension and embedded panels are available), and managers see the same dashboards they already use. We recommend a 30-minute onboarding session, not a six-week roll-out.
Median round-trip is under 60 ms across our India PoPs (Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad). Calls automatically route to the closest healthy carrier, with sub-second failover. We peer at NIXI exchanges for shortest-path delivery.
Try it free
Make your reps faster.
Spin up a free workspace, import a list, and place 50 calls today. No credit card, no sales call required.