Six dial modes
Manual, power, progressive, predictive, and preview — all with TRAI-aware abandon-rate pacing that keeps you inside the 3% cap.
Cloud dialer · Delhi, Delhi
The cloud dialer built for Delhi contact centres.
Six dial modes for human agents — manual, power, progressive, predictive, preview, plus an autonomous AI voice agent — with visual IVR, Hindi + regional-language AI call summaries, and TRAI-compliant NDNC + DLT enforcement built in.
Why Delhi teams pick dialque
Built for Delhi, not adapted to it.
Consumer-facing operations at scale — retail, edtech admissions, and government-linked service calls all run on Delhi's contact-centre corridors, mixing English + Hindi + Punjabi audiences.
Business districts we serve
- Connaught Place
- Nehru Place
- Saket
- Aerocity
- Karol Bagh
- Okhla
Industries in Delhi
- Government-adjacent
- Retail
- Consumer
- Media
- Edtech
What Delhi teams use dialque for
Edtech admission counselling, retail lead follow-up, consumer-electronics warranty renewals — Delhi teams typically need dial-mode variety per campaign and disciplined 9-21 window enforcement.
What you get
Everything a Delhi contact centre needs, in one platform.
Visual IVR + WhatsApp
Drag-and-drop IVR editor plus native WhatsApp Business API triggers wired to call dispositions.
Hindi AI call summaries
Auto-generated summaries in the caller's language — Hindi, English, or regional — for every call.
CRM sync + recordings
Native Zoho, Salesforce, HubSpot integrations; DPDP-compliant recording storage on your infra or ours.
Compliant with TRAI, DPDP Act, and every Indian carrier requirement.
DLT template enforcement, NDNC scrub at queue import, 9 AM – 9 PM calling-window guard, TRAI 3% abandon-rate pacing, DPDP-compliant recording storage. Everything a Delhi government-adjacent operator would flag in an audit is handled at the platform level, not documented as an add-on.
Languages in Delhi calls
dialque handles code-mixed conversations natively. For Delhi calls this typically means English, Hindi and Punjabi— English-only IVRs fail Tier-2 and Tier-3 callers, and AI call summaries are produced in the language the call actually happened in.
Support for Delhi teams
We serve Delhi teams remotely from our Gurugram HQ. Video demos same day. On-site visits available for enterprise deployments within a week.
FAQ
Delhi-specific questions we get asked.
- Do you have an office in Delhi?
- We don't have a dedicated Delhi office (we're headquartered in Gurugram), but we serve Delhi teams remotely with same-day video demos and week-out on-site availability for enterprise deployments.
- Can I get support in Hindi?
- Yes. dialque handles English, Hindi, Punjabi on live calls, in AI voice agent conversations, and in call summaries. Human support (email, WhatsApp) is available in English and Hindi.
- How fast can we deploy for a Delhi team?
- Cloud-managed: 3-5 working days from signed contract to first live call. Self-hosted on your infra: 1-2 weeks depending on your DevOps readiness. Hybrid is somewhere in between.
- Which carriers work best for outbound from Delhi?
- dialque is carrier-agnostic. Most Delhi teams use Vilpower, Tata Communications, or Airtel Business as their SIP trunk. If you already have a carrier contract, we integrate on top — no minute markup. If you're picking one for the first time, we help evaluate based on your target regions and volume.
- What about DLT and NDNC compliance in Delhi?
- DLT and NDNC are national-level requirements — the same enforcement applies whether you're calling from Delhi or anywhere else in India. dialque enforces both at the campaign level: NDNC scrub at list import, DLT template check before every dial. Government-adjacent teams typically appreciate that this is automatic, not a documentation exercise.
Try it free
Make your reps faster.
Spin up a free workspace, import a list, and place 50 calls today. No credit card, no sales call required.